Although we’ve aimed to make it easy for you to become a WordGo Guide, you do have a few key responsibilities - especially as you host your group in your own home, at a public venue or workplace. Please take a few minutes to read and digest the following guidelines on how to care for your group.
1. Keep Personal Data Privacy a High Priority
At a time when people are more protective over their data than ever, it’s sensible as a Guide to keep the sharing of personal information to a minimum. We store Group Member data securely, such as name, email and year of birth. Before you circulate any member information - phone numbers or birthdays, for example - please ensure you have received individual permission to do so!
2. Share Gathering Details Privately
We’ve made it straightforward to share the details of time and venue for Group Gatherings in the App. It’s wise to use this feature, rather than posting it online or in other places, because it protects you and your group from any unwanted guests turning up unannounced. This is particularly critical when it comes to meeting in your own home.
3. Set Clear Expectations for Your Group
As you will be meeting to study using WordGo, we hope that you will have a good understanding of each other before you first meet. However, we recommend creating a group agreement in relation to attitudes and behaviours. It also helps to have clear start and end times so that everyone is comfortable with when it’s time to arrive and go, especially if you plan to meet in your own home.
4. Make Use of the Online Training
Our desire for you is that guiding your WordGo Group will be a relatively simple process. Many of us have had some experience in leading or being part of a small group Bible study, but it is good to be well-prepared and consider best practices when it comes to guiding. We strongly recommend that you take time to watch, listen to or read the five training videos that we’ve created specifically for you.
5. Ensure the Safety of Yourself and Others
As you plan when and where to meet, consider the safety of your Group Members and anyone who attends your Group Gatherings. Always postpone your WordGo Gathering If only one other person can make it; meaning there will be less than three people in the group, including you. This precaution helps to avoid any unnecessary risks of being alone with someone.
We recommend that children of Group Members DO NOT attend Gatherings, as this poses an increased risk for you as the Guide. Please communicate clearly with your Group Members that any children attending the Gathering are the sole responsibility of their parent or guardian, and must be supervised by them at all times.
6. Use the Suggested Gathering Program
We have provided you with a suggested Gathering program, which lasts for one hour. That gives you time to carry out catch-up time, discussion and prayer. It may, at times, be beneficial for your group to spend a shorter or longer period together. Be sympathetic to the needs of others, and let people know they are free to leave at any time.
7. Tell Others You are a WordGo Guide
When it comes to guiding a WordGo Group, it’s best not to try and do it alone! We’ve provided you with some training resources, but perhaps you could get more encouragement from those close to you. Why not find a trusted friend, Pastor or Elder and let them know you are guiding a study group? Ask them to pray for you and let them know your responsibilities and when you’ll be meeting, so they can keep in touch and provide some additional accountability and encouragement.
8. Involve Others as You Guide
We all have unique gifting and abilities. In your WordGo Group there may be others who can assist you in various aspects of guiding. Providing support for hospitality and making people feel welcome can be made easier through sharing the responsibility with others. Perhaps there is another Group Member who could assist in guiding the discussion or prayer time? Why not reach out to them, share the WordGo Guide training with them, and get them involved.
9. Get in Touch if You Need Help
There may be times when specific challenges come up as you guide your group. If you feel stuck, please get in touch with us. We’ve provided a knowledge base that will hopefully cover some of the more frequent questions, but if that doesn’t cover it just get in touch. You can always contact email@example.com, and one of the WordGo Team will get back to you as soon as possible.
10. Share Significant Issues or Complaints Immediately
If something serious happens in your group and you think we should know about it, please do not hesitate to reach out to us. Let your Group Members know that they can also contact us through the support site if they need help. We can’t promise to provide for every need, but we will try to point you in the right direction. It is your obligation to let us know of any serious complaints immediately.