We have covered some FAQs below. If you still can't find the answer you are looking for, use our support centre to connect with one of the WordGo Team.


When should my WordGo Group meet for group discussion?

As a Guide, this is ultimately your decision to make, but do check availability with your potential Group Members to find out when best suits most people.

Where should my WordGo Group meet for group discussion?

You’ve got options; a home, a coffee shop, church hall, or even the park! Try to find a space that’s centrally located and is somewhere you can make your own. We go into more details about this in the Creating the Experience training.

What do I need to do to prepare for my Group Gathering?

In addition to any practical set up, our hope is that your prep time as a Guide doesn’t feel overwhelming to you. All we ask you to do is to read the passages, choose some questions, and pray. You can find out your options for choosing questions in the Preparing to Guide training.

What should be included in a WordGo Gathering?

We want you to make your WordGo Gathering a good fit for you and your Group Members. We have provided you with a suggested outline of what could be included, but please do feel free to make it your own: WordGo Gathering Program.

How do I lead the WordGo Group discussion time?

We suggest you allow 30-45 minutes for the Group Discussion section of your Gathering. Within that time, you should aim to keep the main focus of the discussion on the Bible passage, key lessons and any life applications identified by the group. There will be tangents and moments when things go off topic; don’t fret if this happens - it’s to be expected! You can find a few tips that will help in the Facilitating Discussion Guidebook.

Our discussion time seems inauthentic, how can I get people to open up?

It takes time. Even among a group of friends who know each other well, it’s unlikely that the discussion will flow freely and be as ‘deep’ as you’d like in the first few weeks. As Guide, you can help set the tone for discussion by how much you personally share and discuss. For more about this, see the Growing Authentic Community Guidebook.

What do I do if someone asks a question I don’t know the answer to?

The first thing we want you to understand is that "I don't know" is a perfectly acceptable answer. As Guide, you are not expected to know how to respond to every question perfectly, especially the difficult ones. A few handy responses are, “I don’t know,” “What do the rest of the group think?” or “Let’s try and find that out before our next Gathering.” In the App, we’ve provided some additional Study Notes in both Audio and Text format, which may be helpful if the question is related to the passage or theme for the week.

What do I do if a Group Member hasn’t answered the questions before the Group Gathering?

Celebrate the fact they have come to the Gathering! Life is busy, and there are any number of things that can get in our way when it comes to Bible study. Encourage your Group Members to complete the answers as they go on the night; this could be a great environment for them to do that in community. You can also remind the whole group they can edit their study time settings in the App, so that in time, completing the questions will hopefully become a priority.

Some of my Group Members seem to be clashing during discussion time, what should I do?

It’s likely that there will be moments where Group Members will clash, due to differing passions, personalities or beliefs. The best way to address this is before it happens. It’s a good idea to set initial expectations with the group about how you interact during Group Discussion. You can find out more in the Group Dynamics Training or the Navigating Relational Challenges Guidebook.

One of my Group Members seems to be struggling with personal issues, how can I help?

Life can be difficult. If one of your Group Members lets you know they are struggling with something, assure them that you will pray for them, and encourage them to seek help from a Pastor, Elder or trusted friend who is best equipped to help them.

Who are the lecturers on the WordGo Podcasts?

Each of the WordGo lecturers is a trained Bible teacher. They’ve gone through a process of interviewing and training to be equipped to teach the Bible. Each of the teaching team teach regularly in their local Bible Study Fellowship classes.

Do you Still have questions?